The best way to serve your customers is to help them consume your product. Dave Woodward talks about some of the best consumption funnels he has come across in the last few weeks. These are physical products, professional services and information products. He reveals what you can do to help your customers consume your products and want more of them and more of you.
Tips and Tricks for You and Your Business:
"The most successful businesses are those that help you consume their product."
Letting customers consume your product by free samples or free offers or reduced price offers is a proven way to increase sales. Hosting events that show demonstrations are also a good way to show your customers how to use your product.
Speaker 1: 00:00 Welcome to funnel hacker radio podcast, where we go behind the scenes and uncover the tactics and strategies top entrepreneurs are using to make more sales, dominate their markets, and how you can get those same results. Here's your host, Dave Woodward. Welcome
Speaker 2: 00:17 back everybody. Oh my gosh. This is one of my favorite topics. Consumption funnels. Understand this is, I wish everybody was doing this and it cracks me up. The more people aren't. So what I want you to do is I want to think about how in the world can you help people, those people who you're trying to serve, consume more of your product. Uh, there's, I see this happen a ton and so many other industries and you've got to start using this in your own business. So let me give you a couple of different examples here. A couple months ago, James P friel moved here to Boise area and he and Jada invited a couple of here in the office to go out on a date, so a couples date. So we ended up going to Sula tabla a, if you're not familiar with it. And I'd probably pronounced completely wrong Su, our space la space table, so, but it's a French place and what it is, it's really, it's a, it's a store that sells a ton of high end cooking things and literally anything you could think of from electronic spoons or forks that you basically push down and it spends the spaghetti on to multi hundred dollar knives, thousand dollar cooking pots and pans and just crazy, crazy stuff for the chefs or the want to be shifts.
Speaker 2: 01:42 And there's always a ton of people in there, you know, just kind of milling around and looking at things. The part I found so interesting was we went there on a date, you're going to be asking why in the world would you go to serve the tableau on a date? Well, because in the very, very back, which is key, you've got to walk through the entire store to get the very back of the store. They have a cooking area and it's basically a cooking class where they have two different, uh, it's set up to where you could have about, I think a total about 20 people. And so you're cooking, so they have a chef and they have a couple of people who are there helping the chef. And then there's again for us that night there was 12 of us, uh, so six of us, it was James and Yada, Russell and Clinton, my wife and I, so the six of us were there and they had six others who were there as well.
Speaker 2: 02:35 And basically we broken into different groups to then be taught by a chef how to cook. And it was that evening and happened to be an evening all about an Italian cuisine. And so we made shadow and we made just this fascinating, really cool meals. It was super engaging, a ton of fun. There's an emotional connection between the six of us as well as then some of the other people we were cooking with. Just, it was really kind of a fun thing to get to know other people. And he had this emotional tie in with food and cooking. I was really a crazy experience because, you know, we got done and to be honest with you, uh, we weren't full. So we ended up later going out to dinner to eat some more because we didn't fill up on the meal that we cook, but the key here was the amount of consumption and what I mean by that is they introduced us to a couple of cool little utensils and things.
Speaker 2: 03:27 Uh, one was a, a garlic press, another one was, um, the way in which actually cut a. They showed us different knives and how to cut things. And so we started consuming the exact same things that we had just walked through a sore full of. So as soon as we got done, each one of us has couples went out and we started to buy what we adjust used now. That was about three months ago, two, three months ago. I have yet, and neither is my wife use any of this stuff that we bought. But it was such a cool experience because we were actually able to consume and to use the different utensils and things at the time we were cooking. So soon as we got done, the very first thing we did was each couple spent probably a couple hundred bucks on different cooking utensils and stuff just because it was cool and it was a ton of fun.
Speaker 2: 04:18 So [inaudible] has this ability where you actually pay. So I think, I think the, I don't know how much the actual meals were, but I don't call it 50 bucks a person. So each of us paid 100 bucks to go to learn from a chef, not only how to cook and prepare a meal, but more importantly how to consume their physical products that they were then selling to us on the variant. So we went in, each of us probably spending 100 bucks for the evening for the date, but then we spent another couple hundred bucks before we left the rest that the store. Because we wanted to buy the stuff that we just used. So realize that businesses out there, the most successful businesses are businesses that help you consume your product. Take for example, my favorite things do is whenever my wife suckers me into going grocery shopping, we typically go to costco and she's on her own because I'm out there sampling.
Speaker 2: 05:11 I love going and tasting all the samples, but there's this law of reciprocity that kicks in once you start tasting these samples. There's a ton of times where I actually will end up buying it even though I don't really love it. It's just because I feel almost this reciprocity because I consumed some of their food, I feel like I said at least by some of it. And so it's the whole reason costco has all these people out there as you can start milling through costco is because they want you to consume their products and as you consume them, some of them are tastes great and you're going to buy them just because they're awesome and you may become a lifelong customer. Continue to buy their same product over and over and over again because you first consumed it. So there's a couple of products that, uh, I know for tri tip, uh, we, we do kick a lot of drag tip and stuff and so we ended up buying tri-tip preseason, everything else because we consumed it there and that free sample, probably seven, eight years ago, we've now probably spent thousands of dollars and tried to all because we consume that product.
Speaker 2: 06:10 Same thing happens if you take a look at what we've been doing inside of click funnels, funnel university, our funnel scripts is a consulting funnel. Fridays, sorry, funnel Fridays is a consumption ploy. If you're not aware of what funnel Fridays is, go to funnel Fridays Dot Com. And there you'll have the opportunity of seen us using our product, helping others consume, not just click funnels, but also funnel scripts. So what happens on funnel Fridays is Jim Edwards, who is the creator of funnel scripts, he and Russell would get together and it's basically a game. They have 30 minutes to create a funnel utilizing clickfunnels and utilizing funnel scripts for all the copy. So frequently we will get people who will send us a product here at our clickfunnels office. And sometimes we'll actually use that will create a funnel for them on that product using clickfunnels and funnelscripts or other times it'll be a product.
Speaker 2: 07:11 There were basically we'd go out and it's something a russell seen something he's purchased and now he because he's purchased it is like, you know what? I would probably change the way this funnel works by doing this, this, this and this. And so funnel Fridays is all set up to help our users consume more of our product by Lilly, by they're seen as actually do it. It's literally half an hour. It's time for a reason because we're trying to help people understand that clickfunnels doesn't take a whole bunch of time. That is easy to use. And so by seeing Russell using it and by having gym, using funnel scripts and showing how easy it is to use that. So realize one of the great things from a consumption funnel funnel Fridays is you actually get to see it. I was literally just talking to my son Chandler about the.
Speaker 2: 08:03 He just put together an Oto using the script easier and faster, and that's the whole ploy behind funnel Fridays to let you see how easy and fast both funnelscripts and clickfunnels is. So if whatever product you have, you should help people consume it. One way they can consume it is by a samples by Lord, easier cost samples, free plus shipping, offer samples. Um, we're looking at doing some things right now with prove it for that, which again is a kito product. It's a network marketing product. And one of the biggest problems that a lot of network marketing companies run up against is they're trying to always sell the, the, the offer as far as the money making opportunity and they're selling the opportunity more than they're selling the product. Whereas you get people consuming the product, they'll then want to get into the offer. So we're looking at doing some things with prove it to where we actually will be in a situation of giving away samples at a lower cost.
Speaker 2: 09:00 It's not the full month's supply, but by giving away the sample, they get used to it. And I mean, people aren't doing this for years, it's the whole puppy dog close, you know, just take the dog home, take this little puppy home if you don't want to then bring it back. Well, it's a consumption funnel. They're wanting you to consume the dog, not to eat the dog, but to actually use the dog to get, see how it is to have that dog in your house. So I want you to take a look at your own business and the different things that you're doing. What type of consumption can you do in your business to help others consume your product? It may be through demonstrations, like funnel Fridays is where you actually show people your consuming your own product. It may be through samples, it may be through putting on an event and then selling the physical product of the people, how they use it, the afterwards.
Speaker 2: 09:49 So realize this whole idea as far as consumption funnels. This has been done for years. I go to a lot of the fairs where people were up there and they had the demonstrations. Uh, you take a look at a lot of the infomercials which are demonstrations. They're doing these demos to basically show how fast this vacuum works, how fast this mop, this mop cleans 'em the whole Kirby vacuum cleaner, door to door sales person was the same thing. Whereas let me come in and clean one room for you for free. And by their basically consuming that or seeing it or using it in your house, you're like, oh my gosh, okay, I guess I better do that. So realize there's so many ways for you and your business to help your customers use your product, and the more they use your product, the more than that I want to buy the product.
Speaker 2: 10:35 So make sure that you start looking at ways that you can help your customers use, demonstrate, apply whatever it might be. The more they consume it, the more they see other people consuming it, the more easy it is for them to buy it, to use it, and more importantly, to continue to buy it on a regular basis. So with that, spend the time understanding consumption funnels. Start looking at infomercials, watch how infomercials they do the exact same thing. It's a 30 minute infomercial and for basically broken down into seven minute segment where they're can. They're showing the consumption of that product for seven minutes and then an offer it then seven minutes and then an offer and then seven minutes and then an offer and they use urgency and scarcity at the back end of it. So look at funnel hack infomercials. There's some of the best consumption things as you're in Costco.
Speaker 2: 11:22 Next time, look at how, what different types of samples are they offering or are they all food samples? Are they different types of samples? As you're out, realize that every business that's really smart is using different ways of helping people consume their products, so start funnel hacking other people's businesses and see how they can use it in your life. Dentists have done, they do this all the time as far as a low barrier offer to get you into their clinic to basically get your teeth whitened or to get a free checkup. Chiropractors had been doing this. They're trying to get you in their office to help you consume for a free x ray or or adjustment or something like that. So this has been done all the time, so you've got to start paying attention to this. See how other people are using consumption funnels, and use these consumption funnels in your own business.
Speaker 2: 12:08 Having an amazing day. Again, thank you so much for listening. I can't thank you enough. I know there's a whole bunch of other podcasts you could be listening to. There's a lot of things you could be doing with your own time. If you're liking the content that I'm putting out right now, I would love it if you wouldn't mind going out. Go to itunes rate, review this. I read all the reviews. I appreciate those reviews. I appreciate the ratings. If there's things you want me to be talking about her or topics that I'm not hitting that you think I should hit for you, by all means, send me a personal message on facebook. Email made data, click funnels. I want this podcast to be something where I'm dropping massive value bombs to you that you can implement in your business on a regular basis. Have an amazing day and best of luck in your business.